This agreement comes into force when you confirm you would like to proceed with enrolling on one of our Diploma qualifications. Registering an interest must be received by completing a ‘Registration’ form.

Disclaimer of warranties and limitation of liability

Grammartorial will provide tuition and support for the requested qualification with care and attention and strive to assist the learners complete the Diploma in a timely manner.

As far as permitted by law, Grammartorial shall not be liable to any person for losses or damages that were not reasonably foreseeable and that were not caused by any contravention on GE part.

GE shall not be liable to any person for any direct or indirect loss or damage as a result of your training or enrolment.

Our obligations

GE will provide the candidate with any qualification materials, assessors services, registration with the awarding body and certification, as described in the qualification. GE affirms that the qualification materials provided will meet a satisfactory standard.

GE will not be liable for any failure to perform all of its obligations where that failure is due to the actions of someone else or to any cause beyond its reasonable control.

There are times when your assessor may be away on leave or sickness. This may cause a delay in the completion of your Diploma qualification. There are also other factors that may decrease the rate at which the qualification is finished.  However, refunds for any temporary delay in service will not be granted.

Your obligation

It is a learner’s responsibility to ensure that all obligations are met.  Upon ‘entering into a contract’ by completing the Learner Registration Form, the learner agrees to complete the required tasks to gain the qualification.  The learner’s certificate will only be claimed once the Assessor is happy with the standard of knowledge and evidence provided.

Part of the evidence gathering exercise is for the Assessor to carry out an assessment of the learner.  It is the learner’s responsibility to ensure that once an appointment has been agreed with the Assessor that they keep that appointment.  If an Assessor has to abort an appointment for whatever reason, this would include a no-show from the learner, the learner will be charged for that day and another day would need to be scheduled.  An Additional Expenditure Agreement Form will be completed stating the reasons why.

Upon being allocated an Assessor the learner will communicate with that Assessor.  If a learner cannot make an appointment, it is their responsibility to contact the Assessor. 

 Accreditation

The Diploma qualifications offered are accredited by TQUK and approved in the United Kingdom by Ofqual. Due to any unforeseeable circumstances, it may be necessary to substitute an awarding organisation for another of similar or superior status. Such substituted accreditation will always be from an Ofqual-regulated provider. GE reserves the right to do so according to operational requirements, without individual notification.

Payment terms and fees

Payment is made in a maximum of up to three instalments. You are required to make a minimum payment of 50% prior to enrolment and further payment in two equal instalments of 25% are due at least six weeks after course commencement or at most before the career/employability week.

The first invoice will be for:

50% of the ‘expected cost to learner’ amount, as agreed on the ‘Admission Offer Letter’ plus the current registration fee. The registration fee is non-refundable.

The invoice is paid by bank transfer in GBP or Dollar. Only upon payment of the initial invoice will the Diploma process begin.

The second and third (final) payments are due before the career week respectively.

Final payment is due before the commencement of the ‘Career Week’! Failure to complete any outstanding payment will lead to exclusion from the career week activities. Only upon payment of the final invoice will GE request your certificate from the awarding body.

Work Placement

GE will aim to support learners with gaining a suitable and relevant placement for work experience. Where this is not feasible due to the learner’s location, the learner agrees to completing the non-clinical optional units. GE will not be liable for inability to find a work placement by a learner or any inconvenience that arises from distance to a given partner location for work experience.

Plagiarism

GE will not allow copying of work or use of another person’s work as evidence of competence and where plagiarism is found GE reserves the right to withdraw the learner from the qualification without a refund of the course fee. You will receive a first written warning through feedback and if it happens a second time, you will be withdrawn from the qualification without compensation.

Copyright

All copyright and other intellectual property rights relating to the qualification’s materials are either owned by or licensed to GE. Copying, adapting or any other use of all or any part of it without our express permission is strictly prohibited.

GDPR, Data Protection, privacy and security

GE is a British Council certified organisation and our awarding body – TQUK are Ofqual regulated and recognised in the United Kingdom. We will not disclose your details to any person, unless you have given your consent or they are compelled to do so by law or in response to a valid, legally compliant request by any law enforcement agency or government authority.

You may be notified by either parent company of any training opportunities where there is legitimate interest.

Confidentiality

In this paragraph means the Data Protection Act 2018.

“Damage” means both economic loss, loss of reputation and damage to reputation, work or professional standing.

“Personal Information” means any information about or in connection with, a party to this agreement.

It includes personal data, as defined in the Act, owned by any data subject whom a party to this agreement may contact in relation to the subject matter of this agreement.

Each party to this agreement now undertakes for the benefit of the other that he will not:

– Divulge to any person whatever or otherwise make use of any Personal Information relating to the other, which he learns as a result of this agreement or any circumstance flowing from the agreement;

– Post any text, nor image, nor audio-visual material, on any social network or other public place which could be hurtful, embarrassing or damaging to the other party.

– Each party to this agreement now undertakes to the other that he will comply with the Act regarding protection, disclosure, and processing of Personal Information.

– The learner accepts personal liability for compliance with these provisions by members of his family and domestic staff.

– No matter how this contract ends, this paragraph shall be effective for ten years from the date of this agreement.

Career Support

GE will endeavour to provide support with CV and cover letter review, job applications coaching and interview coaching. Registration on the Diploma course does not in any way represent a provision of job or visa sponsorship by GE. GE will do all within reason to provide career support to our learners.

Promotions

Promotions are subject to availability and may be withdrawn at any time.

Deferment

Upon receipt of a convincing email with valid reason(s) why a student wants to defer, GE will only accept a one-time deferment to the immediate subsequent cohort; a student cannot defer twice; else the admission will be forfeited. If in the event of deferring, the student makes an initial course fee deposit for the supposed cohort s/he intended to train with, and there is an increment in course fee in the subsequent cohort, s/he will be liable to pay the course fee of the previous cohort. Also, if there is a promotion offered to the subsequent cohort – like a certain percentage discount on the course fee –  the deferred student will pay the discounted course fee.

Refunds

GE will not accept a refund request. You remain liable for all fees plus any additional charges incurred for administration regardless of the notice period.

The administration fee will consist of any registration fee, costs for time spent processing the booking and any other costs that have arisen as a direct result of the Diploma booking.

Your concerns

If you have any concerns or feedback during/after the course please email [email protected]